Service/Service Contracts

BPL Service contracts provide the assurance of prompt servicing and regular maintenance of BPL equipments/ devices. Our range service packages offer a balance of flexibility and focus to provide you the support that you need. The BPL service team is committed to enabling uninterrupted seamless operations and quick resolution of issues for minimum down-time.

Smart Upkeep Pro

Our preventive maintenance call service helps you to gain Extra care on your machines at regular intervals – Smart UpKeep Pro

	Coverage	Preventive maintenance calls (Labour)
	Number of PMS Visits Assured	Two visits
	Inclusions	10% discount on Spares and Accessories
		Toll-free Call Center access. Online technical support by BPL engineer. Priority CW Service.
	Response Time (Phone)	Within 4 hours
	Response Time(Visit-Local)	Same day
	Response Time (Visit-Outstation)	36 hours

Contract Enquiry

Smart UpKeep Prime

Ensure flawless and tireless performance of your machines and experience our customer centricity through our Annual Maintenance Contract – Smart UpKeep Prime

	Coverage	Preventive maintenance calls (Labour)
	Number of PMS Visits Assured	Two visits
	Number of Breakdown Visits Assured	Two visits
	Inclusions	10% discount on Spares and Accessories
		Toll-free Call Center access. Online technical support by BPL engineer. Priority CW Service.
	Response Time (Phone)	Within 4 hours
	Response Time(Visit-Local)	Same day
	Response Time (Visit-Outstation)	36 hours

Contract Enquiry

Smart UpKeep Excel

Experience supreme service assistance and great customer satisfaction through our comprehensive Annual Maintenance Contract– Smart UpKeep Excel

	Coverage	Preventive maintenance calls (Labour)
	Number of PMS Visits Assured	Two visits
	Number of Breakdown Visits Assured	Two visits
	Inclusions	10% discount on Spares and Accessories
		Toll-free call center access. Priority CW Service. Online technical support by BPL engineer. Priority phone consultation by BPLengineer during the MSA period. Supply of replacement parts on functional failures like Electronic PCBs and Non-Touch TFT/LCD display, SP02 Board(STD), Ethernet Board.
	Response Time (Phone)	Within 4 hours
	Response Time(Visit-Local)	Same day
	Response Time (Visit-Outstation)	36 hours

Contract Enquiry

Service Contracts

BPL Service contracts provide the assurance of prompt servicing and regular maintenance of BPL equipments/ devices. Our range service packages offer a balance of flexibility and focus to provide you the support that you need. The BPL service team is committed to enabling uninterrupted seamless operations and quick resolution of issues for minimum down-time.

Smart Upkeep Pro

Our preventive maintenance call service helps you to gain Extra care on your machines at regular intervals – Smart UpKeep Pro

	Coverage	Preventive maintenance calls (Labour)
	Number of PMS Visits Assured	Two visits
	Inclusions	10% discount on Spares and Accessories
		Toll-free Call Center access. Online technical support by BPL engineer. Priority CW Service.
	Response Time (Phone)	Within 4 hours
	Response Time(Visit-Local)	Same day
	Response Time (Visit-Outstation)	36 hours

Contract Enquiry

Smart UpKeep Prime

Ensure flawless and tireless performance of your machines and experience our customer centricity through our Annual Maintenance Contract – Smart UpKeep Prime

	Coverage	Preventive maintenance calls (Labour)
	Number of PMS Visits Assured	Two visits
	Number of Breakdown Visits Assured	Two visits
	Inclusions	10% discount on Spares and Accessories
		Toll-free Call Center access. Online technical support by BPL engineer. Priority CW Service.
	Response Time (Phone)	Within 4 hours
	Response Time(Visit-Local)	Same day
	Response Time (Visit-Outstation)	36 hours

Contract Enquiry

Smart UpKeep Excel

Experience supreme service assistance and great customer satisfaction through our comprehensive Annual Maintenance Contract– Smart UpKeep Excel

	Coverage	Preventive maintenance calls (Labour)
	Number of PMS Visits Assured	Two visits
	Number of Breakdown Visits Assured	Two visits
	Inclusions	10% discount on Spares and Accessories
		Toll-free call center access. Priority CW Service. Online technical support by BPL engineer. Priority phone consultation by BPLengineer during the MSA period. Supply of replacement parts on functional failures like Electronic PCBs and Non-Touch TFT/LCD display, SP02 Board(STD), Ethernet Board.
	Response Time (Phone)	Within 4 hours
	Response Time(Visit-Local)	Same day
	Response Time (Visit-Outstation)	36 hours

Contract Enquiry

Toll free number

Contact our Call Centre :1800 4252355

Email

sales.medical@bpl.in