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BPL Service contracts provide the assurance of prompt servicing and regular maintenance of BPL equipments/ devices. Our range service packages offer a balance of flexibility and focus to provide you the support that you need. The BPL service team is committed to enabling uninterrupted seamless operations and quick resolution of issues for minimum down-time.

Smart Upkeep Pro

Our preventive maintenance call service helps you to gain Extra care on your machines at regular intervals – Smart UpKeep Pro

   Coverage

 

Preventive maintenance calls (Labour)

 

  Number of PMS Visits Assured

 

Two visits

 

  Inclusions

 

10% discount on Spares and Accessories

 

    Toll-free Call Center access. Online technical support by BPL engineer. Priority CW Service.

 

  Response Time (Phone)

 

Within 4 hours

 

  Response Time(Visit-Local)

 

Same day

 

  Response Time (Visit-Outstation) 36 hours

 

Smart UpKeep Prime

Ensure flawless and tireless performance of your machines and experience our customer centricity through our Annual Maintenance Contract – Smart UpKeep Prime

   Coverage

 

Preventive maintenance calls (Labour)

 

  Number of PMS Visits Assured

 

Two visits

 

  Number of Breakdown Visits Assured

 

Two visits

 

  Inclusions

 

10% discount on Spares and Accessories

 

    Toll-free Call Center access. Online technical support by BPL engineer. Priority CW Service.

 

  Response Time (Phone)

 

Within 4 hours

 

  Response Time(Visit-Local)

 

Same day

 

  Response Time (Visit-Outstation)

 

36 hours

 

 

Smart UpKeep Excel

Experience supreme service assistance and great customer satisfaction through our comprehensive Annual Maintenance Contract– Smart UpKeep Excel

   Coverage

 

Preventive maintenance calls (Labour)

 

  Number of PMS Visits Assured

 

Two visits

 

  Number of Breakdown Visits Assured

 

Two visits

 

  Inclusions

 

10% discount on Spares and Accessories

 

    Toll-free call center access. Priority CW Service. Online technical support
by BPL engineer. Priority phone consultation by BPLengineer during
the MSA period. Supply of replacement parts on functional failures
like Electronic PCBs and Non-Touch TFT/LCD display, SP02 Board(STD),
Ethernet Board.

 

  Response Time (Phone)

 

Within 4 hours

 

  Response Time(Visit-Local)

 

Same day

 

  Response Time (Visit-Outstation)

 

36 hours

 

 

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Service Contracts

BPL Service contracts provide the assurance of prompt servicing and regular maintenance of BPL equipments/ devices. Our range service packages offer a balance of flexibility and focus to provide you the support that you need. The BPL service team is committed to enabling uninterrupted seamless operations and quick resolution of issues for minimum down-time.

Smart Upkeep Pro

Our preventive maintenance call service helps you to gain Extra care on your machines at regular intervals – Smart UpKeep Pro

   Coverage

 

Preventive maintenance calls (Labour)

 

  Number of PMS Visits Assured

 

Two visits

 

  Inclusions

 

10% discount on Spares and Accessories

 

    Toll-free Call Center access. Online technical support by BPL engineer. Priority CW Service.

 

  Response Time (Phone)

 

Within 4 hours

 

  Response Time(Visit-Local)

 

Same day

 

  Response Time (Visit-Outstation) 36 hours

 

Smart UpKeep Prime

Ensure flawless and tireless performance of your machines and experience our customer centricity through our Annual Maintenance Contract – Smart UpKeep Prime

   Coverage

 

Preventive maintenance calls (Labour)

 

  Number of PMS Visits Assured

 

Two visits

 

  Number of Breakdown Visits Assured

 

Two visits

 

  Inclusions

 

10% discount on Spares and Accessories

 

    Toll-free Call Center access. Online technical support by BPL engineer. Priority CW Service.

 

  Response Time (Phone)

 

Within 4 hours

 

  Response Time(Visit-Local)

 

Same day

 

  Response Time (Visit-Outstation)

 

36 hours

 

 

Smart UpKeep Excel

Experience supreme service assistance and great customer satisfaction through our comprehensive Annual Maintenance Contract– Smart UpKeep Excel

   Coverage

 

Preventive maintenance calls (Labour)

 

  Number of PMS Visits Assured

 

Two visits

 

  Number of Breakdown Visits Assured

 

Two visits

 

  Inclusions

 

10% discount on Spares and Accessories

 

    Toll-free call center access. Priority CW Service. Online technical support
by BPL engineer. Priority phone consultation by BPLengineer during
the MSA period. Supply of replacement parts on functional failures
like Electronic PCBs and Non-Touch TFT/LCD display, SP02 Board(STD),
Ethernet Board.

 

  Response Time (Phone)

 

Within 4 hours

 

  Response Time(Visit-Local)

 

Same day

 

  Response Time (Visit-Outstation)

 

36 hours